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I feel cheated out of weeks of content.

PostPosted: Sun Sep 30, 2018 7:16 am
by Hislop93
Over the weeks of party gordo's and their ornaments I collected a fair few hundred of them only to find them gone when I load into my save file on Xbox. Why does this happen everytime there's an update/fix? and is there anyway to stop it from happening again?

Re: I feel cheated out of weeks of content.

PostPosted: Sun Sep 30, 2018 9:18 am
by Maria
Hi Hislop93!

Ouch, I'm really sorry to hear that happened to you.This is something we're investigating, but unfortunately we can't really offer a fix at this point yet. Any details you could give us about the disappeared items would be helpful, though:

1. Where were the ornaments located?
2. What types of ornaments did you have and about how many of each?
3. On which day of the game are you?
4. Had you recently slept or been away from the ranch for a long period of time when you noticed they were missing?
5. Outside of the ornaments, can you please tell us what other items you were missing? Whatever you can remember would be helpful.
6. Are you missing 100% of your items, or was there still at least one of them around? Make sure you check the main ranch and all of the available expansions.
7. You mentioned that this might be related to an update - did this happen right after a patch and if so, which?

Thank you.

Re: I feel cheated out of weeks of content.

PostPosted: Sun Sep 30, 2018 12:18 pm
by orempswenel
thank you.

Re: I feel cheated out of weeks of content.

PostPosted: Sun Sep 30, 2018 3:16 pm
by Hislop93
1. Ornaments where located on the ranch at the front where beatrix sleeps
2. from the very first party gordo i kept collecting them every saturday (I have a video showing all ornaments)
3. Day 381
4. I always go back to the ranch to sleep and start a new day
5. Hunter honey largo's and Honey quantum largo's, mint mangos too along with puddle and fire slimes with echo's from ancient ruins
6. Yes I am missing 100% of these I checked Ogden and Mochi's ranch and none where there.
7. This has happened before with the 1.2.2 Update when I still had christmas ornaments that disappeared and when I downloaded the pirate/new chroma pack it seemed to remove everything as well

Re: I feel cheated out of weeks of content.

PostPosted: Tue Oct 23, 2018 12:58 pm
by Randomtangle
Make sure you check if they are in the silos.

I feel cheated out of weeks of content

PostPosted: Thu Nov 29, 2018 8:44 pm
by Zeterurl
I wonder what happend to the technical support? Last active date was 2 weeks ago.