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Can't play the game
Posted:
Sun Jan 24, 2016 9:44 amby qunic
I bought the game from Steam but when i launch the game and create a world a windows message pops up and says there is a problem and trying to fix the problem and then the game closes. When i launch the game again my save file is gone and i have to make a new world and thats happening every time i try to play it.
Is there anything i can do?
p.s. i bought the game today 01/24 - 2016
Thanks for Reading and for your help
- Qunic!
Re: Can't play the game
Posted:
Sun Jan 24, 2016 11:10 amby Heather
Welcome to our community qunic, sorry to hear you're having trouble.
Can you please tell us as much as possible about your system and graphics card?
Thanks!
Re: Can't play the game
Posted:
Sun Jan 24, 2016 11:26 amby qunic
well i don't know where to find all the detales but what i found is
My system: Windows 7 Home Premiu, ,64 bit ( service pack 1 )
and my grafic card is a GeForce GT 440
I Have NVIDIA
The language is Danish but i hope you can tanslate it and i hope this is enough to know what my problem is but if not can you tell me what to do or where i can find information :)
- Qunic
Re: Can't play the game
Posted:
Sun Jan 24, 2016 11:32 amby Heather
I was wondering if your system is possibly not up to the task....
Which version of DirectX are you running?
Slime Rancher FAQ, approx system requirements wrote:Windows
OS: Windows XP(SP3)+
Processor: 2.2GHz Dual Core
Memory: 2 GB RAM
Graphics: 512MB VRAM
DirectX: Version 9.0c
Storage: 1 GB available space
Re: Can't play the game
Posted:
Sun Jan 24, 2016 4:14 pmby Heather
Heather wrote:I was wondering if your system is possibly not up to the task....
Which version of DirectX are you running?
Slime Rancher FAQ, approx system requirements wrote:Windows
OS: Windows XP(SP3)+
Processor: 2.2GHz Dual Core
Memory: 2 GB RAM
Graphics: 512MB VRAM
DirectX: Version 9.0c
Storage: 1 GB available space
Can you also please try to run the game in
low graphics / safe mode (click here to learn how) and let us know if that helps?
Thank you
Re: Can't play the game
Posted:
Mon Jan 25, 2016 6:49 amby qunic
I have now tryed running the game in safe mode and used the "lowerst" setting and it didn't seem to help
:(
- Qunic
Re: Can't play the game
Posted:
Mon Jan 25, 2016 6:58 amby Heather
Sorry to hear it, thanks for the update.
Please try updating your nvidia drivers and let us know if that helps.
Re: Can't play the game
Posted:
Mon Jan 25, 2016 9:23 amby qunic
Where can i update them?
Re: Can't play the game
Posted:
Mon Jan 25, 2016 9:28 amby Heather
qunic wrote:Where can i update them?
Try this, and follow the directions.... good luck! :)
http://www.nvidia.com/Download/index.aspx
Re: Can't play the game
Posted:
Mon Jan 25, 2016 10:04 amby qunic
Now that i have tryed to update the drivers and restared my pc.
IT WORKS!
thanks sooo much now i can enjoy this funny little game and i will look forward to more updates!
Hugs and love - Qunic
Re: Can't play the game
Posted:
Mon Jan 25, 2016 10:12 amby Heather
That's great news! Thanks for the update, and don't be a stranger :)
Re: Can't play the game
Posted:
Mon Jan 25, 2016 10:14 amby qunic
Trust me i wont be a stranger of i find any problems or come up with some ideas you will hear form me again
and again thanks so much for the help!
- Qunic