cant play

Help for your technical issues with Slime Rancher

cant play

Postby xodythegamer » Fri Jan 22, 2016 11:26 pm

i went to the site and i selected 'buy direct", and now i cannot play...where do I begin play? we checked our bank we have been charged. thanks
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Re: cant play

Postby Maliki » Sat Jan 23, 2016 1:56 am

did you get the game from humbling bundle through your emial then?
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Re: cant play

Postby Heather » Sat Jan 23, 2016 8:35 am

Welcome to our community xody!
After you purchased the game you would have received and email with the link to download it.
Try this link if you can't find it in your email, and let us know if that works!
hth
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Re: cant play

Postby xodythegamer » Sun Jan 24, 2016 9:01 am

hi thanks yea we didn't get an email my son used the his email which he can't really access. tried the humble link but it asks for user/password which my son says we didn't create an account to buy the game. sorry for the confusion, what can we do? :)
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Re: cant play

Postby Heather » Sun Jan 24, 2016 11:08 am

xodythegamer wrote: my son used the his email which he can't really access.


If you don't have that email, the Humble Order Resender can be used to resend the download links for your Humble purchases (using this does not require a Humble Account).

The Humble Support page on redeeming Steam keys should be helpful if you would like a step-by-step guide.

You can also click on this link to reset your account password with Humble Bundle.

Please let us know if that helps!
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Re: cant play

Postby xodythegamer » Thu Feb 11, 2016 4:58 pm

Is there anyway to reset the email we used for humble bundle? the one we used cannot be accessed. thank you ;)
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Re: cant play

Postby Heather » Thu Feb 11, 2016 6:23 pm

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