my game crashed

[Linksvorbei]

Iam from Germany and I have a problem. My Game Slime Rancher crashed and this message comes:

The game crashed.
The crash report named "........." next to game executable.
It would be great if you `d send it to the developer of the game!

please help me and sorry for the false.

her is the folder:

Initialize engine version: 5.2.2f1 (3757309da7e7)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: AMD Radeon HD 6450 (ID=0x6779)
Vendor: ATI
VRAM: 496 MB
FMOD failed to get driver capabilities ... Error initializing output device.

(Filename: Line: 533)

Begin MonoManager ReloadAssembly
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Assembly-UnityScript.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Ionic.Zip.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\Ionic.Zip.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Drawing.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Drawing.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Web.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Web.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Web.Services.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Web.Services.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.Core.dll (this message is harmless)
- Completed reload, in 0.099 seconds
<RI> Initializing input.

XInput1_3.dll not found. Trying XInput9_1_0.dll instead...
<RI> Input initialized.

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
<RI> Initialized touch support.

Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Managed\System.dll (this message is harmless)
Crash!!!
SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher;C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'Links'
OS-Version: 6.1.7601 (Service Pack 1) 0x300-0x1
C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher.exe:SlimeRancher.exe (000000013F460000), size: 20291584 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher.exe', fileVersion: 5.2.2.22320
C:\Windows\SYSTEM32\ntdll.dll:ntdll.dll (0000000077200000), size: 1740800 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\ntdll.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\kernel32.dll:kernel32.dll (00000000770E0000), size: 1175552 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\kernel32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\KERNELBASE.dll:KERNELBASE.dll (000007FEFD370000), size: 438272 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\KERNELBASE.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\HID.DLL:HID.DLL (000007FEFB7B0000), size: 45056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\HID.DLL', fileVersion: 6.1.7600.16385
C:\Windows\system32\msvcrt.dll:msvcrt.dll (000007FEFEC50000), size: 651264 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\msvcrt.dll', fileVersion: 7.0.7600.16385
C:\Windows\system32\WS2_32.dll:WS2_32.dll (000007FEFE430000), size: 315392 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WS2_32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\RPCRT4.dll:RPCRT4.dll (000007FEFEB20000), size: 1232896 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\RPCRT4.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\NSI.dll:NSI.dll (000007FEFEE50000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\NSI.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\USER32.dll:USER32.dll (0000000076FE0000), size: 1024000 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USER32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\GDI32.dll:GDI32.dll (000007FEFE3B0000), size: 421888 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\GDI32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\LPK.dll:LPK.dll (000007FEFE420000), size: 57344 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\LPK.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\USP10.dll:USP10.dll (000007FEFE2E0000), size: 823296 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USP10.dll', fileVersion: 1.626.7601.17514
C:\Windows\system32\VERSION.dll:VERSION.dll (000007FEFC2B0000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\VERSION.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\ole32.dll:ole32.dll (000007FEFF300000), size: 2109440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ole32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\SHLWAPI.dll:SHLWAPI.dll (000007FEFE870000), size: 462848 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SHLWAPI.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\ADVAPI32.dll:ADVAPI32.dll (000007FEFED70000), size: 897024 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ADVAPI32.dll', fileVersion: 6.1.7600.16385
C:\Windows\SYSTEM32\sechost.dll:sechost.dll (000007FEFEFE0000), size: 126976 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\sechost.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\SHELL32.dll:SHELL32.dll (000007FEFD520000), size: 14188544 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SHELL32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\OPENGL32.dll:OPENGL32.dll (000007FEF05B0000), size: 1167360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\OPENGL32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\GLU32.dll:GLU32.dll (000007FEF77B0000), size: 184320 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\GLU32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\DDRAW.dll:DDRAW.dll (000007FEF14F0000), size: 987136 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DDRAW.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\DCIMAN32.dll:DCIMAN32.dll (000007FEF27C0000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DCIMAN32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\SETUPAPI.dll:SETUPAPI.dll (000007FEFE560000), size: 1929216 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SETUPAPI.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\CFGMGR32.dll:CFGMGR32.dll (000007FEFD3E0000), size: 221184 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CFGMGR32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\OLEAUT32.dll:OLEAUT32.dll (000007FEFE480000), size: 880640 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\OLEAUT32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\DEVOBJ.dll:DEVOBJ.dll (000007FEFD500000), size: 106496 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DEVOBJ.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\dwmapi.dll:dwmapi.dll (000007FEFC240000), size: 98304 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dwmapi.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\WINMM.dll:WINMM.dll (000007FEF98F0000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINMM.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\MSACM32.dll:MSACM32.dll (000007FEF79B0000), size: 98304 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSACM32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\IMM32.dll:IMM32.dll (000007FEFE2B0000), size: 188416 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\IMM32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\MSCTF.dll:MSCTF.dll (000007FEFE990000), size: 1085440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSCTF.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\DNSAPI.dll:DNSAPI.dll (000007FEFC800000), size: 372736 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DNSAPI.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\IPHLPAPI.DLL:IPHLPAPI.DLL (000007FEFACD0000), size: 159744 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\IPHLPAPI.DLL', fileVersion: 6.1.7601.17514
C:\Windows\system32\WINNSI.DLL:WINNSI.DLL (000007FEFACB0000), size: 45056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINNSI.DLL', fileVersion: 6.1.7600.16385
C:\Windows\system32\WINHTTP.dll:WINHTTP.dll (000007FEFA330000), size: 462848 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINHTTP.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\webio.dll:webio.dll (000007FEFA190000), size: 409600 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\system32\webio.dll', fileVersion: 6.1.7601.17514
C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll:gameoverlayrenderer64.dll (000007FEF2180000), size: 1441792 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll', fileVersion: 3.42.16.13
C:\Windows\system32\PSAPI.DLL:PSAPI.DLL (00000000773C0000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\PSAPI.DLL', fileVersion: 6.1.7600.16385
C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Mono\mono.dll:mono.dll (000007FEEC4F0000), size: 2990080 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\steamapps\common\Slime Rancher\SlimeRancher_Data\Mono\mono.dll', fileVersion: 1.0.0.1
C:\Windows\system32\MSWSOCK.dll:MSWSOCK.dll (000007FEFC980000), size: 348160 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSWSOCK.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\CRYPTBASE.dll:CRYPTBASE.dll (000007FEFD080000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CRYPTBASE.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\uxtheme.dll:uxtheme.dll (000007FEFBB70000), size: 352256 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\uxtheme.dll', fileVersion: 6.1.7600.16385
C:\PROGRA~2\RAPTRI~1\PlaysTV\ltc_help64-112681.dll:ltc_help64-112681.dll (000007FEEFD80000), size: 176128 (result: 0), SymType: '-exported-', PDB: 'C:\PROGRA~2\RAPTRI~1\PlaysTV\ltc_help64-112681.dll', fileVersion: 1.0.0.1
C:\Windows\system32\WINTRUST.dll:WINTRUST.dll (000007FEFD420000), size: 237568 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINTRUST.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\CRYPT32.dll:CRYPT32.dll (0000000006350000), size: 1470464 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CRYPT32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\MSASN1.dll:MSASN1.dll (000007FEFD1F0000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSASN1.dll', fileVersion: 6.1.7601.17514
C:\PROGRA~2\RAPTRI~1\Raptr\ltc_help64-112298.dll:ltc_help64-112298.dll (000007FEF1440000), size: 176128 (result: 0), SymType: '-exported-', PDB: 'C:\PROGRA~2\RAPTRI~1\Raptr\ltc_help64-112298.dll', fileVersion: 1.0.0.1
C:\Windows\system32\d3d11.dll:d3d11.dll (000007FEEFA90000), size: 811008 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\d3d11.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\dxgi.dll:dxgi.dll (000007FEF9B80000), size: 684032 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dxgi.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\aticfx64.dll:aticfx64.dll (000007FEEF260000), size: 1449984 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\aticfx64.dll', fileVersion: 8.17.10.1404
C:\Windows\system32\atiuxp64.dll:atiuxp64.dll (000007FEF7700000), size: 163840 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\atiuxp64.dll', fileVersion: 8.14.1.6463
C:\Windows\system32\atidxx64.dll:atidxx64.dll (000007FEEB4D0000), size: 11902976 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\atidxx64.dll', fileVersion: 8.17.10.625
C:\Windows\system32\MMDevAPI.DLL:MMDevAPI.DLL (000007FEFB760000), size: 307200 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MMDevAPI.DLL', fileVersion: 6.1.7600.16385
C:\Windows\system32\PROPSYS.dll:PROPSYS.dll (000007FEFBBD0000), size: 1228800 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\PROPSYS.dll', fileVersion: 7.0.7601.17514
C:\Windows\system32\wdmaud.drv:wdmaud.drv (000007FEF79E0000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\wdmaud.drv', fileVersion: 6.1.7601.17514
C:\Windows\system32\ksuser.dll:ksuser.dll (00000000715D0000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ksuser.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\AVRT.dll:AVRT.dll (000007FEFB4C0000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\AVRT.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\AUDIOSES.DLL:AUDIOSES.DLL (000007FEF7FA0000), size: 323584 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\AUDIOSES.DLL', fileVersion: 6.1.7601.17514
C:\Windows\system32\msacm32.drv:msacm32.drv (000007FEF79D0000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\msacm32.drv', fileVersion: 6.1.7600.16385
C:\Windows\system32\midimap.dll:midimap.dll (000007FEF79A0000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\midimap.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\dsound.dll:dsound.dll (000007FEF8010000), size: 557056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dsound.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\POWRPROF.dll:POWRPROF.dll (000007FEFC260000), size: 180224 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\POWRPROF.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\CLBCatQ.DLL:CLBCatQ.DLL (000007FEFE8F0000), size: 626688 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CLBCatQ.DLL', fileVersion: 2001.12.8530.16385
C:\Windows\system32\xinput9_1_0.dll:xinput9_1_0.dll (000007FEFA440000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\xinput9_1_0.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\dbghelp.dll:dbghelp.dll (000007FEF8710000), size: 1200128 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dbghelp.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\SspiCli.dll:SspiCli.dll (000007FEFCFF0000), size: 151552 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SspiCli.dll', fileVersion: 6.1.7601.17514

========== OUTPUTING STACK TRACE ==================

0x000000013F91836A (SlimeRancher) UserList::GetSize
0x000000013F8ED168 (SlimeRancher) RegisterModule_AI
0x000000013F8EDD41 (SlimeRancher) Texture::VirtualRedirectTransfer
0x000000013F8EDDAA (SlimeRancher) Texture::VirtualRedirectTransfer
0x000000013F8EDE3E (SlimeRancher) Texture::VirtualRedirectTransfer
0x000000013F6DE833 (SlimeRancher) RegisterAllowNameConversionInDerivedTypes
0x000000013F6922E9 (SlimeRancher) CallbackArray3<int const ,AwakeFromLoadQueue & __ptr64,enum SceneManager::LoadingMode>::Invoke
0x000000013F69240D (SlimeRancher) CallbackArray3<int const ,AwakeFromLoadQueue & __ptr64,enum SceneManager::LoadingMode>::Invoke
0x000000013F67AA1E (SlimeRancher) CallbackArray1<int const >::Invoke
0x000000013F679F53 (SlimeRancher) CallbackArray1<int const >::Invoke
0x000000013F67A037 (SlimeRancher) CallbackArray1<int const >::Invoke
0x000000013F521435 (SlimeRancher) SceneManager::LoadScene
0x000000013F67716D (SlimeRancher) RectT<int>::Contains
0x000000013F677218 (SlimeRancher) RectT<int>::Contains
0x000000013F7471AA (SlimeRancher) PlayerWinMain
0x000000013FB5F054 (SlimeRancher) RectT<int>::GetRight
0x00000000770F652D (kernel32) BaseThreadInitThunk
0x000000007722C521 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

**** Crash! ****

[Heather]

Welcome to our community, sorry you're having trouble.
Sorry to say your system is below min specs, please see this link for more info.

[Paul]

That said the following line:

FMOD failed to get driver capabilities ... Error initializing output device.

Indicates a problem with the sound driver currently installed on your PC. You may yet have some luck if you re-install or update your sound driver. Normally your PC maker will have updated driver versions on their support website ready do download and install.