Slime Rancher doesn't work anymore (MAC OS X)

Help for your technical issues with Slime Rancher

Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Sat Mar 05, 2016 3:10 pm

Hi everyone,
I now have both slimerancher apps, the original one, and the steam one.
Fortunately I could upload my saves from one to the other.
But I didn't played for one week or more, waiting for updates to come with new slimes etc. Today I tried to launch the game on Steam but it crashes everytime even in no-failure mode, and also on the non-steam version. I don't know what it's all about, maybe the last update ? I don't freakin' know !

Help
with love and sympathy

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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Heather » Sat Mar 05, 2016 3:19 pm

Hey there Adam, sorry to hear you're having trouble.
Can you please share with us the rest of your system specs? Processor, graphics card, VRAM etc?
Thanks
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Sun Mar 06, 2016 2:49 am

Processor: 2,9 GHz Intel Core i7
Memory : 8 Go 1600 MHz DDR3
Graphics: Intel HD Graphics 4000 512 MB
Mac OS X Lion 10.7.5 (11G63)

This is all I could find, hope it can help !
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Heather » Sun Mar 06, 2016 7:50 am

Unfortunately it seems that some of the new assets contained in the latest update may have pushed your system to the limits of it's capabilities. Try launching the game in Safe Mode and let us know if this helps?
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Heather » Sun Mar 06, 2016 9:18 am

Actually before trying safe mode, try running Apple Update and let us know if this resolves your issue.
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Sun Mar 06, 2016 1:01 pm

I verified the cache's integrity via steam, found out there was 15 files corrupted, it deleted them and replaced them.

I launched the game to find out there was no save anymore. I imported this save from the non steam version, in fact I copied all the Data folder content in the new one and it worked until the update.

Can you tell me what is the path to the save files, maybe I could try to copy it again on the new game and pray for it to work.

Thank a lot for your reactivity again.
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Sun Mar 06, 2016 1:10 pm

I tried the non steam version of the game, and by a crazy witchcraft thing, it launched without failure, the version is actually 0.2.2 and it looks like I have my save up to date with my steam save, I don't know how it is possible, since i stopped using the non-steam version because of the update problems I was encountering a few weeks ago.

But still, I'd really want to have my save back on steam. :B
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Paul » Sun Mar 06, 2016 1:40 pm

Hi there,

Your save game should exist at "~/.config/unity3d/Monomi Park/Slime Rancher". Each save game is <your_save_name>.sav. However, in 0.2.2 and earlier the files were stored at "~/.config/unity3d/SlimeRancher/SlimeRancher Prototype". Running a newer version of the game will automatically copy the save games forward. All current versions of the game (Steam or otherwise) look in the same location.

All that said, your Mac should be up to spec for running the current version of the game. This is almost certainly a graphics driver issue caused by running an old version of OS X. Since version 0.2.5 Slime Rancher use a newer spec for some graphics components, but all graphics cards that use 512 MB VRAM have support for this already so long as the graphics driver is current.

I would strongly suggest updating to a newer version of OS X (At least Mavericks). Apple has not pushed any security updates for OS X Lion for over a year now. If not for Slime Rancher, updating just to acquire security updates would be a good idea.
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Sun Mar 06, 2016 2:14 pm

It seems that I am the one guy that always got the unique ultra-rare disease, 'cause when I use the "go to folder.." and I paste the path you gave me for 0.2.2, it just didn't found it.
I also went into the slimerancher 0.2.2 folder and looked for a .sav but nothing.
Any clue on how to go there without this ? (I'm not a mac os nerd, I'm good with Pc stuff and used this mac only for design school (aka facebook/youtube 24/7 and a little bit of Adobe CS6), and never had the occasion to get my hands inside the beast.

I'm really unlucky with technology. :c
Or maybe a complete MacNoob :'D

Edit : I'm upgrading my mac to the last update (El Capitan), seems compatible since my macbook pro is from 2008-2009, couldn't find mavericks, I'll keep you in touch if it changes anything to my problem.

Have a nice day !
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Heather » Sun Mar 06, 2016 5:28 pm

Looking forward to the update Adam, please keep us posted.
And thank you Paul for being super helpful as usual :)
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Mon Mar 07, 2016 12:01 pm

Hi you lovely guys.

I'm now running on OS X El Capitan, I tried to use the Finder to look for "~/.config/unity3d/Monomi Park/Slime Rancher" but still didn't do anything more.
Do you think it would be possible that the game was not installed the good way but can still run ? If no, where is this damned save ?

(steam version didn't upload the non-steam version save neither)
I'm beginning to feel desperate. :c
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Heather » Mon Mar 07, 2016 1:48 pm

Try searching for slimerancher.sav and/or slimerancher.prf which would be right next to each other.
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Mon Mar 07, 2016 3:13 pm

Here are all the contents found in Application/SlimeRancher/Contents
Couldn't find anything more, even in Application/Steam/steamapps
Maybe i'm using the wrong path.
Image
Image
Image
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Thu Mar 10, 2016 1:05 am

Hi lovely people.
Nothing new there ?
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby Paul » Thu Mar 10, 2016 6:18 pm

Hi there,

Sorry, I provided the wrong paths. Apparently due to mysterious decisions of Unity there's two possible locations for those files on a Mac:

Steam: ~/Library/Application Support/unity.Monomi Park.Slime Rancher
Humble: ~/Library/Application Support/Monomi Park/Slime Rancher

We're also poking at the Mac issue from our side as well. It seems like there is some kind of systemic issue. When similar was reported on Linux systems some folks found that deleting the .prf file before running the game got it to work.
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Fri Mar 11, 2016 1:01 am

Hi Paul ! I'll try this asap and keep you in touch !
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Re: Slime Rancher doesn't work anymore (MAC OS X)

Postby AdamSmithRancher » Fri Mar 11, 2016 11:10 am

Edit : I launched the game a few minutes ago (without deleting prf file or anything), didn't do anything unsual. And my save just disappeared from the bundle version (and isn't on the steam one).

I'm [...] unlucky [....]
Last edited by Heather on Fri Mar 11, 2016 2:09 pm, edited 1 time in total.
Reason: Removed faintly disguised profanity as per our TOS
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