Slime rancher won't load

[madmoozle]

Hi can anyone help me.
I have just purchased a copy of Slime rancher and it will not load. I keep getting the message 'game has crashed'. I have tried all of the recommended solutions to fix this and my computer meets the minimum requirements. Please hep if you can

[Heather]

Welcome! Sorry to hear you're having trouble.
Please make sure you attempt to update your Graphics card drivers.
After which, try running the game in safe mode (link in my signature).

Please let us know if this resolves your issue thanks.

[madmoozle]

hi thanks for replying so quickly, i am trying to play the game on a pc running windows 7. I have used ' can you run it ' to check the minimum spec and it passed. I have just updated my graphics card. Is there anything you need to know?

[madmoozle]

Thanks i have also tried to run it on safe mode.

[Heather]

Which processor are you using?
How much memory?
What is your graphics card?

Try updating your audio drivers next, I know it sounds odd but this can also help.
Then, restart your computer and try launching slime rancher.

If it does not launch after this, open your task manager - does it appear there as running or ?

[madmoozle]

thankyou Deleted User but i dont seem to have steamapps as an option when i go to programs.


Amanda, thanks my processor is an intel(R) core(TM) 2 duo cpu e8400 3.00GHz, my graphics card is Radeon X1900 and my sound card is a Realtek high definition audio.

I do have a crash log file if thats any help.

[madmoozle]

Oh and i have updated both sound card and graphics drivers

[madmoozle]

Sorry, 4GB of Ram

[madmoozle]

Thankyou I have tried to launch the game after restarting my pc and it is still crashing. i have checked my task manager and it shows that steam is running.

[Heather]

I have a feeling it's your graphics card... the game never launched successfully for you, correct?
Do you know if you have the 256mb version (of the graphics card) or the 512mb?

For Win7, here are the steps you take to determine this:
Open Screen Resolution by clicking the Start button, clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution.

Click Advanced settings, and then click the Adapter tab.

This is where you can see details about your video card, including how much memory your video card has.

[madmoozle]

Thankyou so much for you help, on my computer it has these three options: system video memory = 0mb, dedicated video memory = 256mb and total available graphics memory =2039mb.

[madmoozle]

Also, yes slime rancher has never succsesfully loaded on my computer.

[Heather]

Thankyou so much for you help, on my computer it has these three options: system video memory = 0mb, dedicated video memory = 256mb and total available graphics memory =2039mb.

Yeah, unfortunately there's your problem.... Slime Rancher requires a min of 512mb.
Until you update this the game won't run. Sorry to break the bad news.

Graphics: 512MB VRAM

[madmoozle]

ok thankyou for your help. i will get it updated :)

[Heather]

No problem, keep us posted when you do :)