Thank you; we will do our best to look into this on our end.
You may want to check into PS4's safe mode to look at the options in there:
https://www.playstation.com/en-us/suppo ... aystation/In general we only suggest rebuilding the database to see if that helps.
You may want to consider Initializing, however do understand this would clear all of your data, so consider that carefully if you can't back things up.