My game is crashing everytime

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My game is crashing everytime

Postby Darkrowz » Tue Jun 02, 2020 8:53 am

Hello. Well, I came to this forum because I'm experiencing a lot of crashs while I play the game. Basically everytime I'm playing, theres a time the game just freeze and then crashes, making the game game unplayable.

Details: My PC is high-end, i'm playing on epic games and I don't want do reduce the graphics, if possible I just want a fix for this, I really want to play that game...
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Re: My game is crashing everytime

Postby Watros » Wed Jun 03, 2020 10:15 am

It sounds like it's becoming unresponsive and hanging. If that is the case, the following may help:
* Do a full virus scan - this could be caused by crudely written viruses that lock up your system's resources.
* Search for a more recent driver for your processor to install - you may have a older driver which has known compatibility issues with current software
* Go through your installed programs and uninstall anything you don't use anymore - Lots of software can have background processes that run even when you are not using it, using up system resources and causing conflicts.
* Find your startup software manager and disable everything but your antivirus from running at start up - Depending on your version of windows this will be in Task Manager or msconfig.

If those don't help, please reach out to us at support@monomipark.com so we can look into this further!
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Re: My game is crashing everytime

Postby annalynn994 » Sat Jun 13, 2020 3:06 pm

I'm having the same issue. I play the game on a laptop, but I can run most games from medium to high level settings pretty well without any problems, such as The Sims 4, Farm Together, and Planet Coaster, to name a few. I haven't played this game in a while, and I decided to play today, and the game crashed on me at least 5 times. Also, most of my settings are on low. I never had this issue on my last laptop, and I'm sure I've played it on my newer one, which I've had for under a year, and the game has never done this to me. At one point, I was able to play for maybe around 20 mins, but then it froze up, while the music was still playing just fine in the background, and eventually it just crashed.
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